Terms & Conditions

Terms and Conditions for Ordering Printing

100% Printing Satisfaction Guarantee

Our goal is for you to be 100% satisfied. If you are not fully satisfied with your purchase, please contact us within 7 days from the date that you receive your printing, and we will happily reconsider.

Komplete Print Solutions Inc. is totally committed to our customers’ satisfaction, and we continually strive to provide ultimate designs and printing. We do everything possible to ensure the highest printing quality, precise color reproduction, precise cutting and on-time delivery.

Komplete prints won’t be responsible for:

  • Typo errors on customer-submitted art. This includes spelling, punctuation, or grammatical or any other error.
  • Ordering an incorrect quantity. We are not responsible when you accidentally order too much or too little, order the wrong size, choose the wrong type, or order the wrong product.
  • Damages to printed products or services that occur after delivery to the customer.
  • Design errors that have been submitted in a customer’s artwork file.
  • Mistakes that occur when the file layout has incorrect information about custom services like folding, three-hole drilling, scoring, or die-cutting.
  • Color selection errors, design errors including resolution issues, in the files that have been submitted by the customer.
Methods for payment include, but are not limited to, any of the following methods.

We accept business cheque, e-transfer or cash

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